Providing solutions that meet your needs through quality-oriented hospitals

A flawless experience and high customer satisfaction are among the most fundamental values for service brands. Focusing on 'people' rather than sales is one of the most important factors to achieve success. With the awareness of this fact and the corporate values it inherited, Setur Health aims to be a pioneer in the sector as a brand that identifies its success and reputation with the satisfaction of its guests and focuses on people.

From the first day to the last day of your experience, we consider every detail to make it perfect, and work to turn this arduous process into an experience beyond your expectations with our professional staff and carefully selected contracted health institutions.

• By prioritizing patient safety, travel and complication insurance focuses on ensuring that you can complete this arduous process without any problems.
• Collaborates with specialized and experienced medical personnel.
• Provides tailored, high quality, specialized and integrated healthcare services.
• Provides services in accordance with procedures and ethical rules by focusing on patient privacy.
• Setur Health is with you at every stage of treatment, providing personalized assistance with medical translation expertise during your medical journey.
• It works with internationally recognized hospitals and clinics with JCI, TEMOS or ISO 9001, 14000 and 27000 certifications.
• It provides 24/7 support with an international call center.
• As one of Turkey's leading travel companies, it offers the best quality accommodation to suit your needs.

End-to-end service by streamlining processes

Setur Health plans to continue its transparent communication, trust, quality and customer satisfaction-oriented service approach in the field of Health Tourism by keeping the Koç Group corporate culture alive in every service, offering options and solutions suitable for everyone, inspiring confidence, developing personalized suggestions and inspiring.

Setur Health aims to provide the highest quality service in the field of Health Tourism through agreements with many specialized health institutions in Turkey, including the American Hospital, which continues to respond to expectations in the field of health by combining its experience with the most up-to-date technological and scientific approaches while leaving a century behind, the American Hospital, which offers quality-oriented health services by combining 100 years of knowledge and experience with the most up-to-date technologies, the Koç University Hospital, which started its operations as the training and research hospital of Koç University in September 2014 on an area of 220,000 square meters, aiming to apply the latest medical approaches in the highest quality and in a transparent manner.

Setur Health offers a wide range of services and fixed price guarantees through institutions recognized for their modern medical technologies and high standards to ensure that your treatment process is as comfortable as possible. Setur Health is also committed to ensuring your safety and satisfaction at the highest level with patient-oriented doctors and hospitals.

In addition, it will also offer personalized flight services to those who wish with the experienced flight crew and aircraft equipped with the latest technology of the Setair brand, under which it carries out private air transportation activities.

Our Mission

By closely following the developing health tourism and technologies, we always provide our customers with the best service, service and quality with Turkish hospitality in a highly trained professional team spirit in line with ethical procedures.

Our Vision

To create value for our customers, to respond to their expectations with quality and stability and to be their solution partners.

Our Basic Principles

One of our basic principles is to provide the services you need with the same contemporary understanding and superior service quality, and to meet your expectations in the most appropriate way for your individual needs.

Governance

Setur Health's constant and unchanging goal is to create increasing added value for all its stakeholders, such as its umbrella brand Setur, and to carry out all its activities in line with international standards of corporate governance, customer satisfaction, social responsibility and environmental protection principles.